Data Labeling & Content Moderation

Scalable subject matter expert workforce solutions for annotation and trust & safety operations

Teal Flower
Teal Flower
Teal Flower

Service Information


The Challenge

Enterprise platforms handle massive data volumes requiring systematic annotation and content review. Scaling in-house teams is expensive and operationally complex. Maintaining quality control across distributed workforces, managing inter-annotator agreement, and meeting regulatory requirements while balancing speed with accuracy creates operational bottlenecks.


Our Approach

Managed workforce services that execute your operational workflows


Data Annotation at Scale


  • Execute labeling per your annotation guidelines

  • Maintain inter-annotator agreement across large teams

  • Multi-layer QA with cross-validation

  • Domain-matched experts for specialized projects

  • Flexible capacity scaling


Content Moderation Operations


  • 24/7 review coverage across time zones

  • Execute your moderation policies and taxonomies

  • Handle escalations per your protocols

  • Multi-language and cultural expertise


Quality Assurance


  • Dedicated QA teams maintain consistency

  • Calibration phases for new projects

  • Continuous performance monitoring


How It Works


  1. Calibration: Onboard teams to your guidelines and quality standards

  2. Pilot: Run small batches to validate quality

  3. Scale: Gradually increase workforce while maintaining SLAs

  4. Optimize: Regular audits and guideline updates