Data Labeling & Content Moderation
Scalable subject matter expert workforce solutions for annotation and trust & safety operations
Service Information
The Challenge
Enterprise platforms handle massive data volumes requiring systematic annotation and content review. Scaling in-house teams is expensive and operationally complex. Maintaining quality control across distributed workforces, managing inter-annotator agreement, and meeting regulatory requirements while balancing speed with accuracy creates operational bottlenecks.
Our Approach
Managed workforce services that execute your operational workflows
Data Annotation at Scale
Execute labeling per your annotation guidelines
Maintain inter-annotator agreement across large teams
Multi-layer QA with cross-validation
Domain-matched experts for specialized projects
Flexible capacity scaling
Content Moderation Operations
24/7 review coverage across time zones
Execute your moderation policies and taxonomies
Handle escalations per your protocols
Multi-language and cultural expertise
Quality Assurance
Dedicated QA teams maintain consistency
Calibration phases for new projects
Continuous performance monitoring
How It Works
Calibration: Onboard teams to your guidelines and quality standards
Pilot: Run small batches to validate quality
Scale: Gradually increase workforce while maintaining SLAs
Optimize: Regular audits and guideline updates
